At Heartotel Central Reservations, we do more than provide central reservation services. We go well beyond delivering hospitality technology solutions to independent hotel properties around the world. Heartotel, via Surreal Hotels & Resorts negotiates rates and services with international hospitality vendors to provide relevant services at an affordable price that help our properties excel. With our dedication to continued education, independent hoteliers are armed with the tools and knowledge they need to remain competitive in the marketplace.

Heartotel has over 25 years of experience, providing central reservation solutions for hundrends of  properties in many diffrerent countries. We offer a suite of products and services for mid-scale, independent hotels, hotel chains, Studios & Apartments and   management companies.  Featuring a full-service, 24/7/365 call and contact center, we  offer voice and group reservation services, branded internet booking engines, mobile booking engines, complete Global Distribution Services (GDS) and Online Travel Agency (OTA) connectivity, Property Management System (PMS) interface partners,  as well as revenue management tools and reporting.

Our  CRS technology platform, offers the hotelier a way to manage room inventory, rates, and promotions across multiple channels in real time. Our software integrates with a variety of PMS interfaces allowing up-to-date reservation information to flow seamlessly between both mobile and internet booking engines, PMS interfaces, GDS and OTAs. Our Central Reservation System also provides advanced rate functionality, revenue consulting options, and centralized image and property detail loading. One of CRS most impressive features, the Marketing tab, links to Google Analytics, Omniture and other 3rd party web tracking systems to allow hoteliers to track the value of their online campaigns. The CRS marketing reporting displays the reservations and revenue across all channels with scheduled reporting so that you can focus on your property.

Whether you are new to the hospitality industry or a management company looking to stay on top of hotel technology trends, we deliver solutions that make life easier and keep our customers one step ahead of the competition. Heartotel is your trusted business partner.

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